Contact

We're moving locations as of May 31st 2022!

 

Our current mailing address and principal place of business is:

NEW LOCATION: Creator Hydro (Discount Hydroponics) in Riverside
5754 Tilton Ave
Riverside, CA 92509 USA
(951) 689-4575
(951) 343-3087 Fax

Our Customer Service Telephone Hours are:

T-S 10:00 a.m. to 6:00 p.m. PST
S-M 10:00 a.m. to 2:00 p.m. PST

 

Email our Customer Service at [email protected].

 

Having technical difficulties with your experience on our website? Email our Development Team at [email protected] regarding technical difficulties with our website or any shipping/transactions. Please be as specific as possible regarding the issue. Include the browser (Chrome, Edge, Firefox, etc.), operating system (Windows/Mac/Linux, iOS/Android), and any steps to replicate the issue.

We never send unsolicited e-mail. If you sign up for our newsletter, we will be the only ones sending you something.  You will be able to unsubscribe from any communications from us if you do not wish to continue to receive our newsletters. We do not sell, rent or trade e-mail addresses. We send email to acknowledge your orders with us. Under no circumstances would we ever expose any of your financial information (e.g. credit card number) in email.